FAQ

We at Vitolli & L'Homme de Cuir work hard to deliver orders within the given guidelines and timeframes.

Peak trading times, holidays and sale periods can have an impact on the timeframes.

If you have any doubts regarding the status of your delivery, please do not hesitate to contact us at info@lhommedecuir.com

You will receive a reply within 12 hours.

After placing your order on our website, we will send you an email with your track & trace link. With this link you will be able to know where your package is, and when it is estimated to arrive.

Unfortunately, we do not have any control on the speed of delivery of the products. 

Please contact us if your order has not arrived after 14 days at support@lhommedecuir.com

All our products are made of premium Italian lamb suede. 

Our ties are have a tipping that consists of Italian silk, while the bow ties are made of 50% Italian silk. Vitolli bow ties have a suede side, combined with a silk side. 

Lamb suede is known for its thinness, and is therefore very suitable for ties, bow ties and pocket squares.

The thickness of our suede ranges from 0.3mm to 0.5mm. 

All our products are handmade in the south of Italy along the Amalfi coast in the city of Salerno. Our suede comes from a town near Naples and our Silk comes from the area of Como, in the north of Italy. 

To discover more about where and how our products are made, feel free to visit our heritage page www.vitolli.com/made-in-italy

The beauty and excellence of our products lays in its handcraft. Each product is made of suede, which is a natural product coming from sheep. Due to the natural characteristics of suede, each skin is slightly different in its colour and thickness. Furthermore, since every product is handmade, slight alterations are inevitable, compared to machine produced products. 

We are very sorry if you have received a damaged item. We always double check our products before we send them out to our customers, but we all make mistakes sometimes. 

However, in the unlikely event of a damaged product on arrival, please contact us immediately on info@lhommedecuir.com (within 24 hours of delivery) and attach pictures of the product and the packaging. We will get back to you within 24 hours.

For more info, please check out our return policy.

We are very sorry to hear that your product got damaged. 

We always advise our customers to handle our products, especially our suede products, with care. However, it's still unfortunate if your product has been damaged. 

Please contact us directly on info@lhommedecuir.com and explain us the incident with pictures of the product if possible, and we will get back to you within 24 hours.

For more info, please check out our return policy.

Vitolli bow ties are made of 0.3mm thick lamb suede and ultra thin silk. This combination allows our bow ties to be tied as easily as the bow tie that you are used to tie. 

The half silk and half suede construction of the bow tie allows you to tie the bow tie with either a suede outer side or a silk outer side. Style and match your bow tie according to your style.

The lenght of the bow ties is adjustable between 95cm and 85cm (total length). 

The height of the bow tie is 6.5cm, sticking to the classic bow tie measurements. 

All Vitolli ties have a tie width of 8cm from the broadest part of the tie.

Yes, definitely! 

We at Vitolli only use lamb leather, which is known for its thinness. The thickness of our leather ranges from 0.3/0.4mm and is therefore very suitable for ties.

The suede hairs might not be as smooth as silk, but it is still easy to tie and un-tie.

However, we do strongly recommend to un-tie the necktie after use, in order to maintain the tie in good condition for a longer time. 

Due to the fact that the pocket squares are made of 0.4mm thick suede, they will have a slightly thicker appearance than regular pocket squares. 

This will give you countless new folding styles for your pocket square, to match your outfit and mood. 

However, you can still fold the pocket square in the exact same way as you do with a silk pocket square.

As known with leather, folding lines will occur. 

Every folding line has its own party story, its own experiences, its own memories.