FAQ

We at L'Homme de Cuir work hard to deliver orders within the given guidelines and timeframes.

Peak trading times, holidays and sale periods can have an impact on the timeframes.

If you have any doubts regarding the status of your delivery, please do not hesitate to contact us at info@lhommedecuir.com

You will receive a reply within 12 hours.

After placing your order on our website, we will send you an email with your track & trace link. With this link you will be able to know where your package is, and when it is estimated to arrive.

Unfortunately, we do not have any control on the speed of delivery of the products. 

Please contact us if your order has not arrived after 14 days at support@lhommedecuir.com

All our products are made of premium Italian lamb suede. 

Our ties are have a tipping that consists of Italian silk, while the bow ties are made of 50% Italian silk. Vitolli bow ties have a suede side, combined with a silk side. 

Lamb suede is known for its thinness, and is therefore very suitable for ties, bow ties and pocket squares.

The thickness of our suede ranges from 0.3mm to 0.5mm. 

All our products are handmade in the south of Italy along the Amalfi coast. Our suede comes from a town near Naples and our Silk comes from the area of Como, in the north of Italy. 

To discover more about where and how our products are made, feel free to visit our heritage page www.vitolli.com/made-in-italy

The beauty and excellence of our products lays in its handcraft. Each product is made of suede, which is a natural product coming from sheep. Due to the natural characteristics of suede, each skin is slightly different in its colour and thickness. Furthermore, since every product is handmade, slight alterations are inevitable, compared to machine produced products. 

We are very sorry if you have received a damaged item. We always double check our products before we send them out to our customers, but we all make mistakes sometimes. 

However, in the unlikely event of a damaged product on arrival, please contact us immediately on info@lhommedecuir.com (within 24 hours of delivery) and attach pictures of the product and the packaging. We will get back to you within 24 hours.

For more info, please check out our return policy.

We are very sorry to hear that your product got damaged. 

We always advise our customers to handle our products, especially our suede products, with care. However, it's still unfortunate if your product has been damaged. 

Please contact us directly on info@lhommedecuir.com and explain us the incident with pictures of the product if possible, and we will get back to you within 24 hours.

For more info, please check out our return policy.

We are aware of and respect the long held tradition of the classic self tie bow tie. However, due to the thickness and texture of the leather, it's nearly impossible to self tie a suede or a leather bow tie.

We are currently working and experimenting with new suppliers, in order to be able to develop a self tie suede and leather bow tie in the near future.

You can adjust the neck size of the bow tie yourself, so it can fit around your neck comfortably.

The bow ties can be adjusted from the neck size of 35cm to 60cm.

The width of the bow tie is 13cm.

All L'Homme de Cuir ties are measured with a width of 7cm from the broadest part of the tie. 

Yes, definitely! 

We at L'Homme de Cuir only use lamb leather, which is known for its thinness. The thickness of our leather ranges from 0.6/0.8mm and is therefore very suitable for ties.

However, you should not expect it to be as thin as silk. Therefore we would advise you not to use very large knots for your tie, since the knot will appear to be even larger due to its material.

Due to the fact that the pocket squares are made of leather, they will have a thicker appearance than regular pocket squares. 

This will give you countless new folding styles for your pocket square, to match your outfit and mood. 

We are currently working on developing a thinner pocket square with a thickness of 0.4mm which will feel more similar like the regular pocket squares. 

The pocket squares are hand cut out of the finest lamb leather in 25 x 25cm. 

As known with leather, folding lines will occur. 

Every folding line has its own party story, its own experiences, its own memories. 

When storing your handcrafted L' Homme de Cuir leather or suede products, store them by hanging or by gently rolled. If possible, avoid folding our products as this might form unwanted bumps to your handcrafted product. Keep your product dry and minimize direct exposure to the sun. Always store your tie in a dark and dry place.

If any stains occur on your leather product, we would highly recommend to take the leather product to a professional dry cleaner. If you decide to remove the stain yourself, you can follow these steps:

When cleaning leather, we recommend to use soft and slightly wet wipes to clean your leather product. Avoid using excess amount of water.

If wet, let the leather dry itself, never use a dryer.

We highly recommend our customers to take the stained suede product to a professional dry cleaner. If you decide to take care of the stain yourself, we have gathered a few tips on which you could follow:

If the product gets in touch with water, wipe the surface as soon as possible. Place a paper towel on the stain and add pressure on top of the paper towel. Let the paper towel absorb the stain.

If there is a small and dry stain on your suede product, use a suede brush or a clean pencil rubber to rub the stain off from the product.

Don't use chemicals to remove stains on your suede product, as this can further damage the product.

Leather only gets better with time, but if you decide to give your L'Homme de Cuir product a facelift, you can do so by ironing your product on low heat using a pure cotton ironing cloth. Use the cotton ironing cloth between the product and the iron and gently iron your product. Start by applying a little pressure as your iron and gradually iron your product from end to end.

Voilà, your product looks almost brand new!

*This works both for our leather and suede products.